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Messages - Instaforex Gertrude
« on: December 27, 2017, 05:44:48 AM »
Notification of withdrawal processing time for Visa cards
Due to technical hitch on the side of the partner bank, withdrawals to Visa cards in EUR and USD may be processed with a delay of up to 5-7 days. However, the funds can be withdrawn by alternative methods via Neteller, Skrill, MegaTransfer.
Withdrawals to MasterCard cards in USD, EUR, RUB and Visa cards in RUB are processed in the ordinary course.
It is expected that Visa payment gateway will resume its normal work by January 2-3, 2018. In case the withdrawal has been already requested, it might be canceled in order to enable withdrawal processing via alternative methods or to MasterCard cards.
The Company apologies for the inconvenience this may cause
« on: December 21, 2017, 05:12:53 AM »
Changes in trading hours during the Christmas and New Year holidays
We urge you to take notice of changes in the schedule of global trading sessions amid the Christmas and New Year holidays.
December 22, trading will be conducted in a regular mode.
December 25, markets will be closed.
December 26, trading will resume only after 6:00 am of the server time.
December 27-29, trading will be available for all instruments according to the standard schedule.
January 1, markets will be closed.
January 2, trading will resume only after 6:00 am of the server time.
January 3, trading will be conducted according to the standard schedule.
Besides, trading such currency pairs as USD/RUB and EUR/RUB will be halted from January 2 until January 8. These pairs will available for trading since January 9.
Please be aware that from December 25, 2017 through January 3, 2018, the company retains the right to restrict opening new deals on some trading instruments such as Forex Crosses 4 and 5. However, traders can close current deals in a regular mode.
Importantly, this is just preliminary information, so the schedule could be updated later
« on: December 20, 2017, 05:16:49 AM »
Litecoin and ripple trading suspended
Please adjust your trading decisions to the news that litecoin and ripple trading is halted temporarily due to abnormal price swings which entailed technical faults in the order execution. To fix faults in the mechanism of generating quotes and executing orders, the maintenance works are underway. The company expects these assets to be available for trading in the nearest two weeks. Meanwhile, our clients can trade bitcoin in the routine mode.
« on: December 19, 2017, 02:58:06 AM »
Notification of changes in trading conditions
Please be aware that a margin size for trading instruments belonging to cryptocurrencies has been changed since December 15, 2017 as the company is taking measures to streamline trading conditions. The information on new margin values is available on the web page with specifications of trading instruments.
Hello forum users!
I am Gertrude, a representative from the InstaForex Company on this topic. I would love to hear comments, opinions and suggestions regarding our services that would certainly help us to develop and improve on this business. Please don't hesitate to ask questions, as I and my colleagues will be glad to assist everybody. Rest assured that any questions will be answered on the best way we can. Happy trading!
About the Company
-Acclaimed as the Best broker in Asia by the World Finance
-Different Account Types
-Wide range of leverage from 1:1 to 1:1000
-Exciting contests, promos and campaigns with annual prize fund of more than 500,000USD
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-Offers Welcome Bonuses (up to 5000 USD)
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